All Systems Operational

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MyDakis Management Portal Operational
OPS - Online Printing Operational
OPS - Photo Factory Operational
OPS - Pro Event Operational
Webstore Operational
Kiosk Operational
Website Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Resolved - This incident has been resolved.
Jan 28, 23:06 EST
Identified - The Job Downloader is having issues retrieving photos from some printing orders, we have identified the issue and are working at correcting the affected printing ordres as we speak.

Le Job Downloader a de la misère à télécharger les photos de certaines commandes. Nous avons identifié le problème et sommes à corriger les commandes d'impression affectées par le problème.

Jan 28, 12:48 EST
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Resolved - This incident has been resolved.
Jan 19, 07:21 EST
Identified - We are currently experiencing a service disruption due to an outage affecting one of our cloud providers responsible for asynchronous processing.

The following services may be impacted:

- CSV file processing
- Lightspeed synchronization
- Other POS synchronizations
- ClearSale order processing
- System email notifications

Our team is actively monitoring the situation and will provide updates as more information becomes available.


Nous rencontrons actuellement une interruption de service en raison d’une panne chez l’un de nos fournisseurs infonuagiques responsable des traitements asynchrones.

Les services suivants peuvent être affectés :
- Traitement des fichiers CSV
- Synchronisation avec Lightspeed
- Autres synchronisations POS
- Traitement des commandes via ClearSale
- Envoi des courriels système

Notre équipe surveille activement la situation et communiquera des mises à jour dès que possible.

Jan 18, 23:02 EST